Public storefront checks active.
Digital storefront assurance
Keep your restaurant’s digital front door open.
Harborlight watches your website, ordering, reservations, menus, and guest contact paths. If something breaks, we show you what happened, how to fix it, and verify when it’s working again.
✓ No POS replacement✓ No migration✓ No long-term contract
We monitor the digital paths your guests rely on.
Websites
Online ordering
Third-party apps
Reservations
Directories & listings
Email & domain
Guest contact
24/7 digital assurance
Proactive monitoring.
Proactive monitoring.
Protect the revenue path.
Harborlight repeatedly checks the public guest journey so restaurant teams can focus on service instead of discovering digital failures after guests do.
- Revenue-critical public path monitoring
- Clear incident alerts and guest-impact evidence
- Guided resolution, likely owner, and recovery confirmation
Illustrative monitoring view
Product preview
Your digital storefront health
Frequency depends on plan.
Open, acknowledged, recovered.
Example alertOrdering destination changed
See it before you buy it
Run a live storefront audit.
Enter a restaurant website. Harborlight checks real public storefront signals before asking you to subscribe.
Set it once. Hear about exceptions.
The operator should not need another system to babysit. The repetitive checking belongs to Harborlight.
Add the restaurant
Enter the public website once. Harborlight maps the guest-facing paths it can verify.
We keep checking
Paid plans repeat checks against storefront health and revenue-critical destinations.
Follow the resolution path
Harborlight shows what failed, who likely owns it, what to do next, and verifies when the guest path recovers.
What we watch
The public paths tied to a guest decision.
No vanity analytics and no content calendar. Harborlight focuses on whether guests can find, trust, and reach the destinations that matter.
Read the exact monitoring scopeOnline orderingButtons, destinations, redirects, and public response failures.
Website healthHTTPS, response status, mobile readiness, and page availability.
ReservationsPublic booking destinations and guest-facing reservation paths.
Menus & third partiesMenu pages, PDFs, embedded destinations, and linked providers.
Search signalsIndexability, metadata, and restaurant/local-business structured data.
Guest contactVisible phone/contact paths and high-trust public business information.
The Harborlight standard
Quietly watch the path. Make the exception unmistakable.
The product is designed around evidence: live scans, recorded checks, incidents, recovery, and history—not fake customer logos or invented claims.
Incident clarity
An alert should tell you what failed—not merely say something is wrong.
Harborlight retains the failed check, severity, opened time, last-seen state, acknowledgement, and recovery.
Example · revenue path incidentOnline ordering destination unavailable
High- Detected
- 11:42 AM
- Check
- Ordering path
- Last seen
- 11:57 AM
- State
- Open
Resolution pathLikely owner: ordering provider · Guided next steps · Run verification · If Harborlight can safely repair it, Resolve offers the repair. If not, Harborlight gives the shortest plain-English path to the right setting or provider.
GET HELP FIXING THIS →Incident Resolution Center
An alert is only useful if it leads somewhere.
Harborlight carries a detected problem from evidence to action and then keeps checking until the monitored condition recovers.
Detect→Verify→Explain→Prioritize→Notify→Diagnose→Get Help→Acknowledge→Monitor→Confirm Resolution→Record
A repeat check separates a real failure from a momentary timeout. Harborlight records severity and guest impact before escalating.
See what failed, the affected destination, recorded evidence, and the likely responsible system or provider.
Resolve and Portfolio customers can hand Harborlight an incident as an authorized repair request when a supported repair path exists. Otherwise Harborlight gives the exact next steps.
Harborlight keeps checking after acknowledgement and closes the incident only when the monitored condition is healthy again.
Serious incidentDo not leave the operator with a red warning and a shrug.
GET HELP FIXING THIS →Every serious incident has one unmistakable path into the Resolution Center.
What you pay forNot another dashboard to interpret. You pay for continuous watch, evidence when something fails, a clear path to the responsible system, and confirmation when the digital front door is working again.
Start with watch. Add help when you need it.
$29 keeps watch. Higher plans add faster checks, plain-English guidance, and authorized repair service when Harborlight has a safe supported fix.
No setup fee. No POS replacement. Annual pricing equals ten months of the monthly rate. Founding customers keep the Stripe price attached to their continuously active subscription.
Trust by design
Ask for less access. Explain exactly what is being monitored.
Harborlight should earn trust by limiting what it needs and stating its boundaries clearly.
The public monitoring layer does not ask for POS or provider back-office passwords.
Card billing runs through Stripe Checkout and the Stripe customer portal.
Locations, incidents, history, and exports are restricted to the signed-in account.
Harborlight states what the current layer can and cannot prove.
Simple by design.
Does Harborlight replace my POS or online ordering provider?
No. It monitors the public digital storefront above the systems you already use.
Do you need my POS password?
No for the current public monitoring layer.
What happens when Harborlight finds an issue?
Harborlight shows what failed in plain English. If Harborlight has authorized access and a safe repair path, Resolve can request the repair. If Harborlight cannot make the change, it gives the shortest step-by-step path to the correct setting or provider, then verifies recovery.
What does the free scan do?
It runs a one-time live public audit. Continuous scheduled monitoring, alerts, recovery confirmation, and ongoing incident resolution are paid features.
Does Harborlight claim to test every checkout transaction?
No. The current layer checks public reachability and page signals. The Monitoring Scope page states the exact boundaries.